Customer Touchpoint Innovation – The Platform

Award winning speaker, Toni Newman! If you own or run a business then you know that to drive business growth you need to attract, keep and engage more customers. But let's face it. Not only have the rules of the marketplace changed, customers have changed too. Every day your customers are faced with more and more choices which means that every day those same customers need to be reminded Why You? Why should they do - or continue to do - business with You? Why should they spend their hard earned money with You? Why you and not the guy down the street or the gal across the continent whose products or services may or may not be the same as yours but whose customer experience is so compelling that the customer is driven back to them and away from you.

Customer Touchpoint Innovation is quite simply the most powerful, and yet probably the most frequently overlooked, customer engagement strategy available in today's highly competitive marketplace. Created by 5 time award winning business owner Toni Newman and her Innovation Advantage partner Gerry Benard, CTI is a highly unique and incredibly powerful approach to customer engagement that enables you to repeatedly demonstrate to your customers the answer to that elusive question "Why you!". By providing you with a systematic approach to creating and sustaining a series of strategically innovative Customer Touchpoint Experiences, or Unexpected Encounters, CTI provides you with everything that you need to attract, keep and engage more customers more often so that you can grow your business.

Find out more about how Toni's Customer Touchpoint Innovation programs can help you attract, keep and engage more customers more often so that you can grow your business.

If you would like to attract, keep and engage more customers more often, click here to find out more about CTI programs.